Terms and Conditions

Easter Sale Event:

  • Dates: March 25th - Monday 1st April

Discount Details:

  • All products on the website: 30% off
  • Clearance products may have discounts exceeding 35%
  • Current clearance prices will be maintained during the event


  • The bundle builder app will be unavailable during the event
  • New subscription boxes will be unavailable during the event
  • Existing discount codes and the sign-up offer will not apply during Black Friday
  • Products purchased at full price before or after the event will not be retroactively discounted
  • Gift Cards will be unavailable during the event

Shipping Information:

  • Possible shipping delays during the event due to high demand - please be patient
  • Returns and refunds policy follows our standard procedure during the event


Freebie Friday Competition (February 23rd, 2024) Terms & Conditions:

  • Winners will be selected randomly, at times with the aid of a third-party app, 72 hours after the date and time of the original competition post on Instagram. Entries received before or after this time period will not be counted.
  • We will notify winners via comment or direct message within 72 hours after the draw's conclusion.
  • To secure your prize, please respond within 72 hours or we will select another recipient.
  • Winners will be announced on the original contest post, and beyond this notification, Muc-Off has no obligation to disclose the winner's identity further.
  • The competition is open to entrants worldwide, aged 18 and over.
  • The competition is subject to all applicable federal, state, and local laws and regulations.
  • By providing a photo or comment for a contest, entrants agree to Muc-Off using their images, handles, names, associated hashtags, and comments across Muc-Off's social media channels. This agreement does not influence the winner's selection process.
  • Winners will be asked for contact details solely for the purpose of prize delivery and competition communication. Personal data will be handled with respect and not used beyond these purposes.
  • Prizes will be mailed within ten days after the winner confirms their address. Muc-Off is not liable for any delivery issues after dispatch.
  • All prizes are non-exchangeable and non-transferable. Decisions on prize draws are conclusive, and Muc-Off will not enter into any correspondence regarding these decisions.
  • Participants are limited to one entry per person for each promotion, giveaway, or contest, unless the specific contest post states otherwise.
  • Any interaction by Muc-Off on an entrant's post does not influence the outcome of the random draw or any decisions regarding winners.
  • Muc-Off staff or any company involved in the organisation, management, promotion, or administration of the competition or its entry routes or donation of prizes or their agents or subsidiaries are prohibited from entering the competition.
  • By taking part in any Muc-Off prize draw or contest, entrants confirm they have read, understood, and agree to be bound by these Terms and Conditions and accept all rules as stated.
  • Our giveaways, promotions, and contests are not sponsored, endorsed, or associated with Facebook, Instagram, Twitter, or TikTok.
  • Prizes are as listed in the “Prizes” section below.



  • 1 x Muc-Off Bicycle Pressure Washer (SKU Code: 20685)
  • 12 x Muc-Off Bike Cleaner 1L (SKU Code: 904-CTJ)




    • Cannot be used with any other discount code or offer
    • Start Date December 4th - End Date: December 24th 11:59pm
    • Promotion excludes Pressure Washer Starter Kit SKU 20210EUECOM & 20210
    • 1 use per customer
    • Free 25€ Gift Card available with purchase of 1 of the following SKUs:


    • Free 50€ Gift Card available which purchase of 1 of the following SKUs: 


    • Discount codes are 1 use per customer, unless otherwise stated.
    • Only 1 discount code can be used per order.
    • Discount codes cannot be used on Gift Cards or Pressure Washer Starter Kit - SKU 20210EUECOM & 20210
    • Discount codes cannot be used in conjunction with any other offer (including already discounted bundles).
    • Muc-Off reserves the right to refuse any code that they deem invalid or fraudulent.
    • Offers and discounts are not exchangeable for cash and are non-transferable. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights.
    • If the discount is applied and the order price is reduced below the minimum shipping costs, any free shipping will be removed.
    • Muc-Off reserves the right to (i) cancel discount codes at any time; (ii) cancel or refuse any individual's benefit from them; (iii) amend these terms and conditions; and (iv) limit the number of code redemptions online.
    • Discount codes do not affect postage unless otherwise stated.
    • Postage is calculated after discount codes are added.
    • During sale periods Muc-Off reserves the right to deactivate discount codes.

    Discount codes on the Muc-Off website cannot be used with Technical (MTB) Apparel or items all ready at a discounted price.


    FREE GIFTS (when available)

    Free gifts are:

    • Limited to 1 per qualifying order.
    • While stocks last. We have a limited number of stock, so when it is gone, it is gone.
    • Added to your order in the basket automatically, unless stated otherwise.

    We hold the right to remove free items that have been added to orders that do not qualify for free gifts without prior notice.



    Muc-Off customer care is available Monday to Friday 08:30-17:30 GMT. Please call (NL) +31 85 107 0401 or email us at [email protected]. All customers who need technical/order support outside of the above hours are encouraged to e-mail any questions to Muc-Off customer care.



    Muc-Off reserves the right to select competing athletes to take part in the Factory Support Program. Successful applicants will be given 40% discount on all Muc-Off.com purchases excluding previously discounted bundle offers. Factory Support athletes must provide Muc-Off with a minimum of 20 images per calendar year for Muc-Off branded social media / blog use. Muc-Off Factory Support athletes must also post Muc-Off provided stickers on agreed bicycle/car/motorcycle locations.



    The total cost of each order is the price of the products ordered plus delivery charges based on the selected delivery service. Customers are responsible for confirmation that they are authorised for the selected payment method. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of a payment card refuses authorisation for any reason Muc-Off will not be held liable for any shipment delay or non-delivery. Muc-Off reserves the right to cancel any orders for products placed at an incorrect price due to an error in pricing.



    Muc-Off is committed to protecting the security and privacy of all customers, and, as such, customer details, including but not limited to: customer name, address and credit card information will not be shared with any third party under any circumstances. Muc-Off uses a secure server when accepting order payments in order to ensure customer protection. Customer information may be transferred to servers in the United States. Should any third party procure unauthorised access to any data, Muc-Off will not be held liable for any loss or damages. Please note: None of the above will affect the statutory rights of the customer. You can visit our Privacy Policy here.



    Muc-Off prize draws are open to entrants over the age of 18, except for employees of Muc-Off Ltd. and their immediate family, and excluding entrants from countries, states or legal jurisdictions where such prize draws (as defined under English law) are not permitted.

    Prize draws are operated by Muc-Off Ltd, 23 Branksome Business Park, Branksome, Poole, Dorset, BH12 1DW, United Kingdom and any prize draw is governed by English law, with any disputes subject to the exclusive jurisdiction of the courts of England and Wales.

    Prizes are non-transferable and there is no cash alternative.

    Muc-Off Ltd. reserves the right to substitute a prize or any part of it for other items of equal or greater value for any reason, including but not limited to stock availability, lost shipments and international shipping restrictions on some products.

    Prizes will be dispatched to winners via Fedex, UPS, DHL or similar depending on the country unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.

    Muc-Off Ltd. reserves the right to alter, amend or end this prize draw without prior notice at any time.

    Any queries should be sent to [email protected] before an entry is submitted. Once an entry has been made, the entrant is deemed to agree to the terms and conditions as specified in this document.

    By entering the prize draw, you agree to receive marketing and promotional emails from Muc-Off Ltd. We always strive to make our emails relevant and interesting to our audience, but if you do wish to opt out, simply click the ‘unsubscribe’ link on any upcoming email communications from us.

    To the fullest extent permitted by law, we exclude all warranties, representations, covenants and liability (whether express or implied) regarding the prize draw or the prize(s).