Please allow extra time for your delivery to arrive in November due to our Black Friday event.
All orders placed via our new EU store are shipped directly from within the EU. This means that there should be no additional customs duties for you to pay when receiving your order.
Free Shipping: Your Cart total amount must equal €50 or more (after any discounts have been applied) for Free Shipping to apply to your order.
Note: Please expect some delays to delivery lead times during peak trading times. This includes Easter, Summer Sale, Black Friday & Christmas.
| Country | Estimated Delivery Time (Business Days) | Home Delivery Available | Delivery Cost |
| Austria | 3 Days | Yes | €12,00 |
| Belgium | 3 Day | Yes | €5,00 |
| Bulgaria | 5 Days | Yes | €16,00 |
| Croatia | 3 Days | Yes | €14,00 |
| Czech Republic | 3 Days | Yes | €11,00 |
| Denmark | 3 Days | No* | €13,00 |
| Estonia | 4 Days | No* | €16,00 |
| Finland | 5 Days | No* | €19,00 |
| France | 3 Days | Yes | €5,00 |
| Germany | 2 Days | Yes | €5,00 |
| Greece | 6 Days | Yes | €19,00 |
| Hungary | 3 Days | Yes | €13,00 |
| Ireland | 4 Days | Yes | €14,00 |
| Italy | 2-4 Days | Yes | €8,00 |
| Latvia | 4 Days | No* | €16,00 |
| Lithuania | 4 Days | No* | €16,00 |
| Luxembourg | 2 Days | Yes | €8,00 |
| Netherlands | 3 Day | Yes | €5,00 |
| Poland | 3 Days | Yes | €11,00 |
| Portugal | 5 Days | Yes | €16,00 |
| Romania | 4 Days | Yes | €15,00 |
| Slovakia | 3 Days | Yes | €13,00 |
| Slovenia | 3 Days | Yes | €13,00 |
| Spain | 4 Days | Yes |
€14,00 |
| Sweden | 5 Days | No* |
€14,00 |
*Where Home Delivery Available is marked as "No", your parcel will be delivered directly to a DHL Service Point.
You can track your order via the DHL Parcel Tracker. Simply select the country you've ordered from and enter the tracking number found in your order confirmation email.
If you're still experiencing difficulty, please contact us directly and we'll do our best to resolve the issue for you.
Please note: Our Customer Service team are based in the UK and responses will be in English. Contacting us via email is likely to be the quickest and easiest way of us resolving your query.
Got a question about how to return a parcel? Then head over to our Refunds & Returns page.
Currently we can ship to Continental Europe only. If your country is not listed above then unfortunately we are unable to deliver to your address. Locations we are unable to ship to include but are not limited to:
If you are unsure, please get in touch via Live Chat or contact us via email.
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